A secure and reliable IT system is essential for an organisation to function effectively, and this is especially apparent within accountancy and financial advice businesses.
At DDS we have over 20 years’ experience of providing IT support to accountants and financial advice professionals. We provide Managed IT services which look after all the relevant IT infrastructure involved in running an Accountancy or Financial Advice practice, working with the different practice management systems used today such as Sage products, Iris, Digita, Intuit software (Quickbooks), Volume etc.
Managed IT support
As a leading Managed IT Service provider we deliver individually tailored, specific IT support to our clients. By providing a complete, outsourced IT department we take on the management and support of your IT systems, giving you peace of mind to concentrate on what you do best; working on behalf of your clients.
By providing a comprehensive IT package we can ensure that your system is working for you, not against you, and that the resilience and integrity of your network is kept up to date.
Managed IT support includes:
- Tailored solutions, both software and hardware
- Pro-active 24/7 secure monitoring of servers with advanced diagnostic tools alerting DDS engineers to anything unusual, or to potential difficulties your server may experience before matters become mission critical (e.g. disc failures, need for security updates, etc.)
- Renewals of Antivirus, SSL, Domain names etc.
- Repairs and replacements for your hardware, covering servers, workstations, printers and associated network equipment
- Security and vulnerability checks
- Unlimited service calls
- A guaranteed on-site response
Managed IT services are charged at a fixed monthly fee, regardless of how many service calls are made or parts used. Outsourcing your IT support is a most cost-effective way of reducing overheads, in many cases saving over half the cost of an internal IT department. This helps to keep your business finances on track, as there are no hidden surprises in the running and supporting of your IT system.
Security and your peace of mind
Our premises are protected with CCTV, and Biometric access systems
All our engineers have signed a Data Protection / Client Confidentiality agreement.
Your data is handled with the utmost sensitivity and confidentiality
Our back-up generator means that sustained power losses or extremes of weather do not impact on our ability to provide 24/7 effective, reliable support.
We understand security threats and have the expertise to protect your IT systems.
We constantly monitor and update products to keep your data safe and protected.
We are proud of the service we provide to the accountancy and financial services sector, and have built strong working partnerships based on trust and recommendations.
Testimonial: Leading accountancy firm, West Yorkshire
“After many bad experiences with many IT support companies we feel we have finally found a long term solution with DDS.
Their friendly and understanding staff will always make you feel as though your problem is important, and no task is too big or too small!
They have always been extremely helpful with any call we have logged to them, whether it be a 30 second solution or a transitional project.
We are very grateful for the support we have received from them over the last 2 years.”
If you have concerns about the security and integrity of your current IT system, or if you would simply like to say goodbye to all your technical worries, contact us.
We are here to support all your business IT needs