Here at Direct Data Systems (DDS), we pride ourselves with the quality IT Services we supply to a number of different businesses. Whether you need anything from IT consultancy to antivirus protection we can supply your business with a vast selection of services and supporting structures each tailored specifically to your business, whether that’s locally or nationally.
We have an extensive amount of experience, in-depth knowledge and an overall impressive track record in ensuring IT systems are optimised to their maximum efficiency. We provide our clients with the comfort that their IT systems are up to date, secure, reliable and in good hands with our professionals.
We currently work with a variety of local companies such as a number of small to medium-sized businesses, businesses in the legal profession, automotive sector, charity sector financial sector and dental practices.
We offer:
- IT consultancy
- Antivirus protection and solutions – Protection from internet hackers.
- IT Support for your existing business IT – Providing packages tailored to your business.
- Network Installations – Ensuring your network runs stable and smoothly.
- Disaster recovery and prevention – We ensure power cuts or thefts don’t have a huge impact on your business.
- Internet connectivity and Zen – Partnered with UK internet provider Zen, we can supply, install and maintain this internet connection for your business.
- Network security – We have a number of security products that ensure smartphones, tablets or remote home working systems are all in a protective bubble.
We are always ready and waiting to help our customers. We supply a fast response to any problems or issues by guaranteeing a four-hour response time and free telephone advice from one of our expert engineers across all IT Support levels, whether this is the basic level or premium. Even by choosing our basic IT Support you receive all parts and labour 15% cheaper than usual.
Each level of support offered is directly linked to the demand of your business. Our basic IT Support is best for customers who need a rapid response to problems that require a technical mind, whereas our premium IT Support is suggested for businesses who require critical computers to run constantly.
We’re renowned for providing a quality IT Support and Service to our businesses, delivering exceptional customer service, advice, solutions and support through our team of experienced engineers. One of our teams’ primary focus is to ensure that we provide a personal service to each individual business and build relationships which will allow you to feel comfortable working with us. This has always been one of our missions and we plan for this to continue.
What Our Clients Say
“I have worked with DDS for over six years and the standard and consistency of service has been excellent. When we have experienced IT issues, DDS have resolved them quickly and have often turned up within 10 minutes of making a call. What I particularly like is that they explain matters simply in a way that non IT experts such as myself can understand easily. We are presently moving to new premises and DDS are guiding us through the whole process of upgrading our systems. DDS shop around on our behalf for the best cost effective package. I have never been let down. When DDS make a commitment they keep it.”
We are also partnered with some of the best in the industry so you can always be sure that your IT is in safe hands. We have a Platinum Partnership with the UK based internet provider Zen, as well as being Gold Partners with Sophos Security and Antivirus.
We are proud to hold great relationships with all of our partners and have solid relationships with Microsoft, Sage and HP.
We offer both IT Support and Cloud Services for any business. If we break these down further, for IT Support, we supply:
- IT consultancy
- Antivirus protection and solutions – Protection from internet hackers.
- IT Support for your existing business IT – Providing packages tailored to your business.
- Network Installations – Ensuring your network runs stable and smoothly.
- Disaster recovery and prevention – We ensure power cuts or thefts don’t have a huge impact on your business.
- Internet connectivity and Zen – Partnered with UK internet provider Zen, we can supply, install and maintain this internet connection for your business.
- Network security – We have a number of security products that ensure smartphones, tablets or remote home working systems are all in a protective bubble.
For Cloud service:
- Hosted exchange – Allows you to access key information on the go.
- Hosted Sage and SQL – We ensure that you never misplace or lose any important information again, and allow access whenever you need it.
- Leased servers – We can provide you with a space and ensure everything is running smoothly.
- Hosting servers – We provide the option to host your servers with us which saves you the hassle if anything goes wrong, we’re already there!
- Virtualisation – Access to all documents through mobiles, tablets, laptops with ease.
- Anti-spam – We supply Anti-Spam Services and Trusted Mail to ensure you receive no unwanted emails.
- Online backup – Finally, we provide an Online Back-Up so you can back-up the information that is important to you.
We have continued to grow and develop over the last 20 years and will continue to do so by using the same positive customer service we have provided to our happy clients over this time. All of these options are available instantly. If you’re interested, please get in touch and we’ll be more than happy to discuss it in further detail with you.