A secure and reliable IT system is essential for an organisation to function effectively, and this is especially apparent within the legal sector.
At DDS we have over 20 years’ experience of providing IT support to the legal profession. We provide Managed IT services which look after all the relevant IT infrastructure involved in running a law firm, working with the different case management systems used today such as AlphaLAW, Cognito, Intelliworks, Proclaim and Partner for Windows, and legal forms e.g. Oyez, Laser Form.
Managed IT support
As a leading Managed IT Service provider we deliver individually tailored, specific IT support to our clients. By providing a complete, outsourced IT department we take on the management and support of your IT systems, giving you peace of mind to concentrate on what you do best; working on behalf of your clients.
By providing a comprehensive IT package we can ensure that your system is working for you, not against you, and that the resilience and integrity of your network is kept up to date.
Managed IT support includes
Tailored solutions, both software and hardware
Pro-active 24/7 secure monitoring of servers with advanced diagnostic tools alerting DDS engineers to anything unusual, or to potential difficulties your server may experience before matters become mission critical (e.g. disc failures, need for security updates, etc.)
- Renewals of Antivirus, SSL, Domain names etc.
- Repairs and replacements for your hardware, covering servers, workstations, printers and associated network equipment
- Security and vulnerability checks
- Unlimited service calls
- A guaranteed on-site response
Managed IT services are charged at a fixed monthly fee, regardless of how many service calls are made or parts used. Outsourcing your IT support is a most cost-effective way of reducing overheads, in many cases saving over half the cost of an internal IT department. This helps to keep your business finances on track, as there are no hidden surprises in the running and supporting of your IT system.
Security and your peace of mind
Our premises are protected with CCTV, and Biometric access systems
All our engineers have signed a Data Protection / Client Confidentiality agreement
Your data is handled with the utmost sensitivity and confidentiality
Our back-up generator means that sustained power losses or extremes of weather do not impact on our ability to provide 24/7 effective, reliable support.
We understand security threats and have the expertise to protect your IT systems.
We constantly monitor and update products to keep your data safe and protected.
We are proud of the service we provide to the legal sector, and have built strong working partnerships based on trust and recommendations.
Testimonial: Leading law firm, West Yorkshire
“We have been supported by DDS for a number of years now and have every faith in all they do for us. Their work with us has always been of a high standard being professional, reliable and their staff have a great sense of humour which has made our upgrades easy and pain free. They come highly recommended.”
If you have concerns about the security and integrity of your current IT system, or if you would simply like to say goodbye to all your technical worries, contact us.
We are here to support all your Business IT needs