A secure and reliable IT system is essential for an organisation to function effectively, and this is especially apparent within dental practices.
At DDS we have over 20 years’ experience of providing IT support to professionals, including those in the dentistry sector. We provide Managed IT services which look after all the relevant IT infrastructure involved in running a successful dental practice, working with the different practice management and imaging systems used today such as Exact, Dentally, Trophy Imaging, CareStream (Kodak R4), Medivision, etc.
Managed IT support
As a leading Managed IT Service provider we deliver individually tailored, specific IT support to our clients. By providing a complete, outsourced IT department we take on the management and support of your IT systems, giving you peace of mind to concentrate on what you do best; working for your patients.
By providing a comprehensive IT package we can ensure that your system is working for you, not against you, and that the resilience and integrity of your network is kept up to date.
Managed IT support includes:
- Tailored solutions, both software and hardware
- Pro-active 24/7 secure monitoring of servers with advanced diagnostic tools alerting DDS engineers to anything unusual, or to potential difficulties your server may experience before matters become mission critical (e.g. disc failures, need for security updates, etc.)
- Renewals of Antivirus, SSL, Domain names etc.
- Repairs and replacements for your hardware, covering servers, workstations, printers and associated network equipment
- Security and vulnerability checks
- Unlimited service calls
- A guaranteed on-site response
Managed IT services are charged at a fixed monthly fee, regardless of how many service calls are made or parts used. Outsourcing your IT support is a most cost-effective way of reducing overheads, in many cases saving over half the cost of an internal IT department. This helps to keep your business finances on track, as there are no hidden surprises in the running and supporting of your IT system.
Security and your peace of mind
Our premises are protected with CCTV, and Biometric access systems
All our engineers have signed a Data Protection / Client Confidentiality agreement
Your data is handled with the utmost sensitivity and confidentiality
Our back-up generator means that sustained power losses or extremes of weather do not impact on our ability to provide 24/7 effective, reliable support.
We understand security threats and have the expertise to protect your IT systems.
We constantly monitor and update products to keep your data safe and protected.
We are proud of the service we provide to dental practices, and have built strong working partnerships based on trust and recommendations.
Testimonial: Leading dental practice, West Yorkshire
“We’ve used DDS as our comprehensive IT support provider for a number of years, and have always found their service excellent. They are easy to deal with, and always provide a prompt service whether an issue can be dealt with remotely, or requires on-site work.
I wouldn’t hesitate to recommend them for IT support.”
If you have concerns about the security and integrity of your current IT system, or if you would simply like to say goodbye to all your technical worries, contact us.
We are here to support all your Business IT needs